Plumbing and heating contractors typically carry out boiler and gas appliance servicing in addition to reactive maintenance and installations. Recording service dates against customers, sending service reminders and scheduling the work is a time consuming process that creates a real admin burden for any back office. Joblogic’s boiler servicing system can help to manage this process efficiently saving time and money.
Service Dates that Auto-Renew
In Joblogic each property can have an annual service date. If you import your customers into the system it's easy to include the last service date against the customer. It's really easy to send out service reminders to all of your customers.
When you're ready you can create all of the service jobs that fall into a date range and schedule them to your engineers. You can configure Joblogic to create the next service job automatically. Some contractors choose to do this on a 10 month renewal to give them 2 months to make sure that they can get into the property and remain compliant.
Mobile App for Boiler Servicing
When you deploy a service job to your engineer's mobile app they will get the full customer details and any appliance information on their smartphone or tablet.
The engineer can edit the appliance information, add new appliances and complete a Landlord's Gas Safety Certificate. They can also complete Warning Notices on their app if required. The Gas Certs are auto-attached to the job so that the back office can see what's been done.
If the engineer can't get into the property they can record a 'No Access'. Joblogic can set up No Access reminder letters or emails that can be sent to a client and tenant. Joblogic's GPS tracking proves that an engineer has visited the property. This is really useful in resolving any disputes about attendance.
Your first step towards efficiency
Do more jobs per day without employing more staff. Get your invoices out the door quickly and improve your cash flow.