Powered by Joblogic: GKR’s 500% workforce expansion and operational success

Faced with rapid growth and a legacy CAFM system that couldn’t scale, GKR sought a solution capable of keeping pace. Joblogic emerged as the clear choice, streamlining scheduling and dispatch workflows while integrating seamlessly with it's accounting software.

Workforce growth

500%

Revenue growth

£900k → £7.8m

The story in brief

With over ten years of experience, GKR has evolved from a specialist in air-conditioning and refrigeration maintenance into a multi-discipline mechanical and electrical engineering company. GKR provides a broad range of services, from single-discipline maintenance contracts to fully outsourced hard facilities management, covering statutory compliance and non-core maintenance. Its services are supported by a 24-hour reactive help desk and are integrated with computer-aided facilities management software, providing clients with quality, consistency, and transparency.

When Director Glyn Pritchard joined five years ago, GKR was a small team of eight using a CAFM system that struggled to keep pace with the company’s ambitions. Glyn reflects, “We quickly realised that our existing system wasn’t scalable enough to support the growth we were aiming for. We needed a more comprehensive solution that could bring together workflow and accounting in one integrated platform.”

Facing this challenge, GKR explored its options and chose Joblogic to help transform its operations. Since then, the company has been on a growth journey, leveraging Joblogic to improve efficiency and expand its reach.

Their Challenge

As GKR grew, it's original CAFM system began to limit its ability to scale and manage increasingly complex operations. It needed a more comprehensive solution that combined workflow management with accounting and could support the full lifecycle of jobs seamlessly.

How Joblogic helped

GKR required a system that would streamline job management, improve compliance workflows, and support its expanding team across a wider geographic footprint. Joblogic’s flexible, all-in-one platform was the clear choice to drive its growth.

The outcome

Why GKR chose Joblogic

They explained that adopting Joblogic was driven by some specific operational challenges that GKR was facing:

Inefficient asset tracking

Managing assets across multiple client sites was manual, time-consuming, and error-prone. Joblogic’s asset management capabilities, including visual documentation and QR code integration, promised a substantial boost to their efficiency.

Limited client visibility

Customers were frequently requesting status updates, which placed heavy demands on their admin resources. Joblogic’s customer portal promised to solve this by giving their clients real-time visibility of job statuses, greatly cutting down on unnecessary communication.

Fragmented certification management

Managing certifications efficiently was a challenge. Joblogic helped bring greater visibility and structure to certification processes, supporting compliance and reducing admin overhead.

Inefficient scheduling and workforce allocation

They found it difficult to efficiently schedule jobs and manage travel times, wasting time and effort. Joblogic’s route scheduler provided the solution, offering smarter job allocation and substantial efficiency gains.

Challenge & Opportunity

Challenge

As GKR experienced rapid growth, scaling from a small facilities services provider to a nationwide operation, existing systems and manual processes began to restrict efficiency and scalability. Key challenges included:

Paper-based compliance reports created delays and heavy admin

Manual workflows made it difficult to scale efficiently

Slow job-to-invoice processes affected cash flow

Systems did ot fullu support engineers working on site

Growing admin workload increased pressure on office teams

Opportunity

GKR needed an integrated, end-to-end platform that could support rapid growth while improving efficiency, compliance, and financial control. They were looking for a solution that could:

Support growth with scalable, easy-to-use technology

Create a single workflow connecting engineers, office and finance

Improve report quality and transparency for clients

Speed up invoicing and reduce payment delays

Support growth with scalable, easy-to-use technology

The Joblogic features GKR uses most

GKR has integrated several Joblogic features into its daily operations, enabling engineers and office staff to work efficiently and focus on delivering quality service.

Compliance Forms and Reporting

GKR uses Joblogic’s digital forms to streamline compliance processes, replacing mountains of paper with easy-to-complete, audit-ready documentation. AI-assisted report creation from onsite data further speeds up job completion and accuracy.

Mobile App

The intuitive mobile app is a favourite among engineers, allowing them to access job details, upload reports, and update job status in real time. This has simplified training and made onboarding new staff smoother.

QR Code Asset Management

While adopted selectively, QR codes provide enhanced visibility on asset status and help quickly identify issues, improving maintenance accuracy and client satisfaction.

Integrated Invoicing and Job Tracking

Automated invoicing triggered by job completion has sped up billing cycles, while real-time job tracking improves coordination between field teams and office staff.

The project timeline

An overview of the four essential phases guiding the project from initial discovery to final delivery.

STEP

Discovery & Validation of Business Needs

Conducted in-depth workshops with key stakeholders to understand challenges, map current workflows, and validate the most critical needs for change.

STEP

Solution Design & MVP Definition

Outlined the core MVP features—intelligent scheduling, mobile engineer app, invoicing, and reporting—aligned to business priorities.

STEP

Pilot Testing & Feedback

Launched a pilot with selected engineers to validate usability, collect feedback, and refine the system before wider deployment.

STEP

Full Implementation & Training

Rolled out Joblogic across departments with structured onboarding and tailored training for engineers, administrators, and managers.

STEP

Optimization & Improvement

Introduced advanced reporting and a customer portal while providing ongoing support and enhancements to drive long-term value.

Our Approach

A structured process that ensured the right solution, smooth adoption, and long-term impact for the client.

Plan & Design

Review processes and align technology to client needs

Implement & Adopt

Pilot, train, and roll out across the organization

Support & Improve

Ongoing updates, feedback, and long-term growth

OUTCOME & IMPACT

What Joblogic has done for GKR

GKR has made remarkable strides in operational efficiency, compliance management, and workforce engagement with Joblogic at the heart of its processes. That operational foundation has supported impressive commercial growth, with revenue rising from just over £900,000 to £7.8 million in five years.

The move from paper-based compliance to digital forms and integrated workflows has saved engineers significant time onsite. Reports can be uploaded directly from the field, and AI-assisted tools help create detailed job documentation, greatly reducing paperwork and manual effort.

While QR code asset management is currently used by a select number of clients, it has proven highly effective in improving asset visibility and issue tracking. GKR proudly highlights this feature as a major strength of its system.

“Despite the lower cost, we’ve achieved a product which in many ways is superior to these high-cost bespoke packages,” says Glyn Pritchard.

Joblogic’s easy-to-use mobile app and compliance integration have made GKR a more attractive employer, simplifying engineer onboarding and helping to tackle labour availability challenges.

Fully embedded in its day-to-day operations, Joblogic continues to help GKR save time, improve accuracy, and fuel ongoing growth.

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Our platform is designed to help businesses simplify complex operations, reduce wasted time, and empower teams with the right tools. Here’s what you can achieve with Joblogic:

Eliminate inefficiencies and manual processes with one powerful platform.
Improve customer experience through faster response times and smarter scheduling.
Boost engineer productivity with real-time job tracking and mobile tools.
Gain complete visibility and control over your operations, anytime, anywhere.
Scale confidently as your business grows, with Joblogic’s flexible solutions.
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Powered by Joblogic: GKR’s 500% workforce expansion and operational success

The story in brief

Why GKR chose Joblogic

Challenge & Opportunity

“What really impressed us was how the platform could fully integrate into our business from start to finish, and the team’s willingness to listen and adapt the software based on our feedback. That gave us the confidence to move forward.”

Glyn Pritchard