<img alt="" src="https://secure.agile-company-247.com/261995.png" style="display: none"> Temp Air Solutions | Happy Customers | Joblogic®
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The story in brief

Temp Air Solutions is a Midlands-based HVAC business with over 25 years of experience in the industry, delivering installation, maintenance, and repair services to a wide range of customers. Over the years, the company has built a strong reputation for reliability and quality, supporting clients across both commercial and domestic settings.

As the business expanded and workloads increased, managing jobs efficiently became more challenging. Relying on manual processes and paperwork made it harder to maintain clear communication between the office, engineers, and customers, particularly in a fast-paced environment with a mix of planned and reactive work.

To support continued growth, Temp Air Solutions recognised the need for a more streamlined approach to job management. By improving visibility across operations and enabling real-time updates, the business has been able to reduce administrative workload, enhance communication, and deliver a more efficient and responsive service to its customers.

 

01
Their Challenge

Before Joblogic, Temp Air relied on a paper-based approach that was time-consuming and increased the likelihood of errors, particularly around F gas administration. They also needed a system that was accessible, easy to use, and supported engineers and office staff working together.

02
How Joblogic helped

Joblogic provided a user-friendly platform with job tracking, a mobile engineer app, mobile forms, and F gas tracking. This created live, two-way communication between engineers and the back office, while producing detailed F gas reports quickly and consistently.

03
The outcome

Temp Air improved compliance confidence and reduced admin time, including saving roughly 12 hours of admin time through faster F gas reporting. Paperwork became clearer and more professional, invoicing sped up, and the team could maintain service levels while working remotely.

Challenge & Opportunity

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Challenge

Temp Air’s paper-based processes made F gas administration slow and error-prone, and limited real-time coordination between engineers and the office.

Paper-based processes were time-consuming

Higher risk of errors in F gas admin

Limited real-time visibility of job progress

Field and office teams needed better communication

Remote access was important for continuity

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Opportunity

Temp Air needed one platform to support error-free F gas compliance, real-time job tracking, and easy mobile working for engineers and office staff.

Produce F gas reports quickly and consistently

Reduce admin time with automated reporting

Track job status live from creation to completion

Enable two-way updates through the mobile app

Keep teams productive with access from any device

Temp Air Solutions-1
Charlotte Turner

Service Administrator

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The project timeline

An overview of the four essential phases guiding the project from initial discovery to final delivery.

STEP

1

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Discovery & Validation of Business Needs

Conducted in-depth workshops with key stakeholders to understand challenges, map current workflows, and validate the most critical needs for change.

STEP

2

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Solution Design & MVP Definition

Outlined the core MVP features—intelligent scheduling, mobile engineer app, invoicing, and reporting—aligned to business priorities.

STEP

3

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Pilot Testing & Feedback

Launched a pilot with selected engineers to validate usability, collect feedback, and refine the system before wider deployment.

STEP

4

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Full Implementation & Training

Rolled out Joblogic across departments with structured onboarding and tailored training for engineers, administrators, and managers.

STEP

5

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Optimization & Improvement

Introduced advanced reporting and a customer portal while providing ongoing support and enhancements to drive long-term value.

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Temp Air Solutions-1
Charlotte Turner

Service Administrator

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