Going paperless and giving clients real-time job updates at Beechcroft BMS
After relying on spreadsheets and manual job reports, Beechcroft BMS adopted Joblogic to centralise job management, reduce papaerwork and share real-time updates between the office, engineers and clients.
The story in brief
Beechcroft BMS Ltd is a Bury-based property maintenance business specialising in refurbishments and building management services. Founded in 1994, the company has built a solid reputation for delivering reliable and high-quality maintenance solutions to a predominantly commercial client base.
Supporting sectors such as leisure and retail, Beechcroft provides reactive building maintenance services, ensuring sites remain safe, functional, and well-maintained. Operating in fast-paced environments, the business must respond quickly to issues while maintaining consistent service standards across multiple locations.
With a team of around 50 staff, Beechcroft BMS continues to grow its operations while focusing on efficiency and customer satisfaction. By streamlining processes and improving coordination between office teams and engineers, the company is well-positioned to manage increasing workloads and deliver dependable service to its clients.
Beechcroft BMS wanted a single management solution to centralise processes and reduce reliance on spreadsheets, manual job reports, and paper-based ways of working. They also needed a better way to connect the back office with engineers in the field.
Joblogic connected office and field teams with real-time job updates and enabled documents to be sent back to the office as soon as they are completed on site. Automation and mobile working supported the shift away from paper, with digital forms such as on-site risk assessments built into the workflow.
Beechcroft BMS increased efficiency through quicker admin turnaround and faster job completion. The reduction in paper use helped lower administration costs and support a more consistent way of working.
Why Beechcroft BMS chose Joblogic
See how Joblogic transforms field service management into a faster, smarter, and more scalable operation.
Maintenance and compliance data centralised across 75 services.
Job searches and exports reduced from one hour to one minute.
Real-time visibility for multiple users across all sites.
Challenge & Opportunity
Beechcroft BMS outgrew spreadsheets and manual job reports, making it harder to stay paper-light and keep the office and field teams connected.
Heavy reliance on spreadsheets and manual job reports
Paper-based processes created admin overhead
Office and engineers needed stronger day-to-day connection
Job progress and documents were slower to return to the office
Greater need for consistent on-site checks and records
Beechcroft BMS needed one system to centralise job management, reduce paperwork, and share real-time updates and documents across the business.
Centralise jobs and updates in one platform
Enable real-time communication between office and engineers
Reduce paper use with mobile job reporting
Improve costing and accounts accuracy through integration
Capture forms and risk assessments digitally on site
“Joblogic has enabled us to provide real-time information to our clients without the need for various other software platforms. The engineers are tracked, meaning greater ETA's can be provided. The software is continually developing and releases are issued regularly. With new updates comes new ways of working, which is better for the business.”
Chris Claypole
Maintenance Manager
The Joblogic features Beechcroft BMS uses most
Joblogic's accounts integration has eliminated the need for manual entry of accounting information, ensuring all data entered is accurate. Using Beechcroft's current job and costing information, the system can quickly calculate the invoice value, saving hours of data entry per week.
Job Costing
By allowing full data transparency between managers, engineers and customers alike, Joblogic's job costing capabilities allow all parties to view job information from creation to completion.
Mobile Engineer App
Joblogic's mobile engineer app has given Beechcroft live, two-way communication between members in the office and staff out in the field. With this, jobs can be deployed to engineers and reported on remotely, guaranteeing that all information is accurate and mistake-free.
Mobile Forms
Bespoke mobile forms have been a helpful tool for Beechcroft, allowing field engineers to connect to the back office whilst out on jobs. On-site risk assessments can be carried out with ease and the management team back at the office can access a full overview of a job's life cycle.
User-friendly design
Joblogic’s simplicity means everyone, regardless of technical experience, can navigate the system with confidence.
The project timeline
An overview of the four essential phases guiding the project from initial discovery to final delivery.
STEP
1
Conducted in-depth workshops with key stakeholders to understand challenges, map current workflows, and validate the most critical needs for change.
STEP
2
Outlined the core MVP features—intelligent scheduling, mobile engineer app, invoicing, and reporting—aligned to business priorities.
STEP
3
Launched a pilot with selected engineers to validate usability, collect feedback, and refine the system before wider deployment.
STEP
4
Rolled out Joblogic across departments with structured onboarding and tailored training for engineers, administrators, and managers.
STEP
5
Introduced advanced reporting and a customer portal while providing ongoing support and enhancements to drive long-term value.
Our Approach
A structured process that ensured the right solution, smooth adoption, and long-term impact for the client.
Review processes and align technology to client needs
Pilot, train, and roll out across the organization
Ongoing updates, feedback, and long-term growth
OUTCOME & IMPACT
What Joblogic has done for Beechcroft BMS
Joblogic has helped Beechcroft BMS run reactive maintenance more efficiently by reducing paper, improving visibility, and keeping office and engineers aligned.
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Real-time job updates: Office teams receive live progress updates from engineers in the field.
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Reduced paperwork: Digital workflows help cut paper use across the business.
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Faster admin turnaround: Documents and job information are returned as soon as work is completed on site.
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Better costing visibility: Job costing supports clear visibility from job creation through to completion.
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Less manual accounts entry: Accounts integration reduces manual input and improves accuracy.
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Digital forms on site: Mobile forms support checks like risk assessments and attach completed forms to the job record.
“With Joblogic, digital forms and on-site risk assessments are captured and attached to the job automatically.”
Chris Claypole
Maintenance Manager
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Our platform is designed to help businesses simplify complex operations, reduce wasted time, and empower teams with the right tools. Here’s what you can achieve with Joblogic:
- Eliminate inefficiencies and manual processes with one powerful platform.
- Improve customer experience through faster response times and smarter scheduling.
- Boost engineer productivity with real-time job tracking and mobile tools.
- Gain complete visibility and control over your operations, anytime, anywhere.
- Scale confidently as your business grows, with Joblogic’s flexible solutions.
- Partner with a trusted team supporting field service companies worldwide.