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Field Service Job Scheduling Software

Field Service Job Scheduling Software

Need to schedule your field service engineers in a busy maintenance environment? Joblogic’s job scheduling software gives you every tool you need to manage jobs across enterprise organisations and small businesses.

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Job scheduling software can help your business to efficiently schedule tasks and jobs across sites for your field service team. With Joblogic, field service businesses can assist their teams in the field by identifying and dispatching jobs to the most suitable engineer in a centralised system that makes job scheduling easier than ever.

EASY DISPATCH DRAG & DROP TRACK PROGRESS GPS TRACKER

Simplify Your Work Schedule

Job scheduling has never been so easy. With Joblogic’s field service scheduling software, you can choose a customer, log a job and assign it to an engineer in just a couple of clicks. This gives field service businesses the flexibility to dispatch work more quickly which can lead to improved productivity. Field Service scheduling software lets you:

View full schedules of whole team and engineers

Job scheduling has never been so easy. With Joblogic’s field service scheduling software, you can choose a customer, log a job and assign it to an engineer in just a couple of clicks. This gives field service businesses the flexibility to dispatch work more quickly which can lead to improved productivity. Field Service scheduling software lets you:

  • Schedule jobs as either one-off visits or as recurring contracts.
  • Organise multiple visits for multiple clients simultaneously.
  • Categorise your calendar with job filters and colour coding.
  • Order your jobs by status. This can include ‘unscheduled’, ‘overdue’, ‘upcoming’ or ‘completed’.
  • Log jobs via the mobile app. Engineers can log jobs when out on the road.
  • View the “big picture” via the engineer planner screen to easily monitor and balance resource.
  • Assess the priority of a job with standardised fault codes.
  • Log new jobs which have the same tasks as previous jobs with the “log job from previous job” option.
  • Prevent the allocation of jobs to engineers on all day jobs or that are on annual leave.

Speedy Dispatch with Drag and Drop Scheduling

Drag and drop job scheduling tool

Speedy Dispatch with Drag and Drop Scheduling

Joblogic’s drag-and-drop calendar makes job scheduling and dispatch far more efficient. As soon as jobs are logged, they are readily available to be assigned to engineers. All unallocated jobs can be grouped by geographical area, priority or even by customer. You can choose from a range of different calendar views when managing your team’s job schedule, including weekly or monthly views, grid views, and list or map views. This helps to clearly visualise the availability of multiple team members without the worry of overbooking. From there, it's a click of a button to assign a task via our job planning software.

Once jobs have been assigned to engineers, they can easily be updated and reassigned to one or more engineers in bulk if the initial engineer becomes unavailable. Similarly, you can save time by batch-deploying jobs to each engineer in one go. If there are no alternative engineers available to transfer jobs too, there is option in the planner to perform a shunt. This will push or pull all subsequent visits for the selected engineer or team in line with the current move during the duration specified.

Visualise Your Team's Progress

Joblogic mobile app

Visualise Your Team's Progress

Joblogic job schedule software is the ideal solution for connecting office managers with your engineers in the field. Our mobile app works in real-time and allows your onsite team to update a job status on their mobile device in seconds - this automatically notifies managers in the office of a status change. This makes it very easy to identify the current availability of each engineer at a glance and allows you to plan for delays or opportunities to dispatch further work if jobs are completed quickly. To this end, productivity and service levels are increased by keeping your schedulers in complete control throughout the day.

Manage Jobs with Our Live GPS Tracker

Schedule jobs based on engineer proximity

Manage Jobs with Our Live GPS Tracker

In addition to the live status updates on the job scheduling app, you can also use Joblogic to monitor your team with live location tracking. Each field engineer is displayed on a map in real-time to show their current location. This makes it easier to search for the closest engineer to a job and is ideal for dispatching field staff to urgent reactive calls. It's also useful for identifying delays to jobs where engineers are stuck in traffic. Joblogic provides users with an additional route planning feature to ensure that daily job schedules are fully optimised. Managers can dispatch tasks to nearby team members, reassign jobs to reduce transit time, and automatically schedule jobs to follow a more efficient travel route.

Simplify Your Work Schedule

Job scheduling has never been so easy. With Joblogic’s field service scheduling software, you can choose a customer, log a job and assign it to an engineer in just a couple of clicks. This gives field service businesses the flexibility to dispatch work more quickly which can lead to improved productivity. Field Service scheduling software lets you:

View full schedules of whole team and engineers

Job scheduling has never been so easy. With Joblogic’s field service scheduling software, you can choose a customer, log a job and assign it to an engineer in just a couple of clicks. This gives field service businesses the flexibility to dispatch work more quickly which can lead to improved productivity. Field Service scheduling software lets you:

  • Schedule jobs as either one-off visits or as recurring contracts.
  • Organise multiple visits for multiple clients simultaneously.
  • Categorise your calendar with job filters and colour coding.
  • Order your jobs by status. This can include ‘unscheduled’, ‘overdue’, ‘upcoming’ or ‘completed’.
  • Log jobs via the mobile app. Engineers can log jobs when out on the road.
  • View the “big picture” via the engineer planner screen to easily monitor and balance resource.
  • Assess the priority of a job with standardised fault codes.
  • Log new jobs which have the same tasks as previous jobs with the “log job from previous job” option.
  • Prevent the allocation of jobs to engineers on all day jobs or that are on annual leave.

Speedy Dispatch with Drag and Drop Scheduling

Drag and drop job scheduling tool

Joblogic’s drag-and-drop calendar makes job scheduling and dispatch far more efficient. As soon as jobs are logged, they are readily available to be assigned to engineers. All unallocated jobs can be grouped by geographical area, priority or even by customer. You can choose from a range of different calendar views when managing your team’s job schedule, including weekly or monthly views, grid views, and list or map views. This helps to clearly visualise the availability of multiple team members without the worry of overbooking. From there, it's a click of a button to assign a task via our job planning software.

Once jobs have been assigned to engineers, they can easily be updated and reassigned to one or more engineers in bulk if the initial engineer becomes unavailable. Similarly, you can save time by batch-deploying jobs to each engineer in one go. If there are no alternative engineers available to transfer jobs too, there is option in the planner to perform a shunt. This will push or pull all subsequent visits for the selected engineer or team in line with the current move during the duration specified.

Visualise Your Team's Progress

Joblogic mobile app

Joblogic job schedule software is the ideal solution for connecting office managers with your engineers in the field. Our mobile app works in real-time and allows your onsite team to update a job status on their mobile device in seconds - this automatically notifies managers in the office of a status change. This makes it very easy to identify the current availability of each engineer at a glance and allows you to plan for delays or opportunities to dispatch further work if jobs are completed quickly. To this end, productivity and service levels are increased by keeping your schedulers in complete control throughout the day.

Manage Jobs with Our Live GPS Tracker

Schedule jobs based on engineer proximity

In addition to the live status updates on the job scheduling app, you can also use Joblogic to monitor your team with live location tracking. Each field engineer is displayed on a map in real-time to show their current location. This makes it easier to search for the closest engineer to a job and is ideal for dispatching field staff to urgent reactive calls. It's also useful for identifying delays to jobs where engineers are stuck in traffic. Joblogic provides users with an additional route planning feature to ensure that daily job schedules are fully optimised. Managers can dispatch tasks to nearby team members, reassign jobs to reduce transit time, and automatically schedule jobs to follow a more efficient travel route.

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Frequently Asked Questions

In its simplest form job scheduling software is a form of job management software that allows you to manage and monitor the jobs your team is working on through a range of job scheduling tools.

It allows you to improve your business processes, and manage file transfers to field service engineers through the use of drag-and-drop calendar management scheduling features. With just a few clicks you can see all the jobs that need to be scheduled and issue work orders to your field service team. Job scheduling tools like Joblogic provide an easy and intuitive way to manage your job scheduling without having to use traditional job management methods.

Yes. Our job scheduler software makes it very easy to find specific jobs and group them by geographical location, priority or customer. If you have several schedulers working to schedule jobs, they might each look after a certain area or contract. The scheduler can filter their jobs and engineers if required. Also, the engineer's diary can be viewed by day, week or month.

When it comes to design, our field service scheduling software has been created so it maintains a consistent style and visually appealing icons and colours. With this, it is easy to identify status updates and changes.

Yes, it does. As field engineers are expected to be able to access jobs, asset records and more whilst on the road, having a mobile app is essential. We've designed Joblogic so it can be accessed via an app that synchronises job information in real-time with the back office. Our app, which is available to use on both iOS and Android devices, ensures your engineers can log future visits, maintain asset records and complete jobs on the move without the need for a constant internet connection.

Also, your workers can complete compliant industry-standard forms and workflows to document gas safety checks and update building gas safety records. From the office to the scheduled job, workers can be monitored via the GPS tracking module, allowing for both security and efficiency when logging reactive visits.