£65m and climbing: How Joblogic supported Dayla Drinks’ 195% growth
To support its growing technical services operation, Dayla Drinks adopted Joblogic to modernise job scheduling, improve field visibility and reduce manual processes. This has helped the team deliver more efficient and scalable service.
Admin time saved
The story in brief
Dayla Drinks is a fourth-generation, family-run drinks wholesaler based in the UK. Operating since 1851, the company supplies over 3,000 products to pubs, bars, and restaurants across the licensed trade. With a fleet of 40 vehicles serving more than 1,800 venues, the business operates at scale. But it’s their in-house technical services team that quietly powers long-term customer value.
This specialist team installs and services soft drinks dispensing systems, equipment that is essential to product quality and profit at the point of sale. Before adopting Joblogic, their operation relied heavily on paper-based processes and a legacy system that lacked usability and visibility.
As the team grew and service volumes increased, Dayla needed a modern solution to manage engineer scheduling, equipment tracking, and job updates without adding administrative burden. That’s when Joblogic stepped in.
Managing installations and service calls across hundreds of customer sites was becoming increasingly complex for Dayla Drinks. The technical services were being held back by paper-based systems.
Visibility was poor, scheduling was reactive, and admin was eating into valuable time. “Before Joblogic, it was all done on paper. It worked, but it didn’t give us the clarity or speed we needed,” said Clive Day.
Dayla Drinks’ implementation of Joblogic has introduced real-world benefits that the team is benefiting from.
Why Dayla Drinks chose Joblogic
When reviewing alternatives, the team identified four key priorities:
An intuitive interface for both engineers and office staff
Reliable asset tracking to minimise equipment loss
A central platform for issuing, updating, and monitoring jobs
A scalable system to reduce admin and support field teams
Challenge & Opportunity
Dayla Drinks’ technical services team relied on paper-based processes and a legacy system that limited visibility, slowed scheduling, and made equipment tracking difficult as service volumes grew.
Limited day-to-day job visibility and reactive scheduling
High manual admin load to issue, update, and close jobs
Weak asset tracking increasing the risk and cost of equipment loss
A system that “worked” but felt outdated and hard to use
Dayla Drinks' needed a modern, user-friendly platform to centralise job management, improve real-time oversight, and strengthen asset control without adding administrative burden.
Plan engineer workloads live with a central scheduling tool
Track dispense equipment end-to-end to reduce loss and cost leakage
Enable mobile updates so engineers can move faster without back-and-forth
Standardise service operations so the team can scale efficiently
“When we took on Joblogic, our turnover was about £22 million. This year it’ll be £65 million, and we’re aiming to reach £100 million within five years.”
James Lapham
Director
The Joblogic features Dayla Drinks uses most
Joblogic has become embedded in the day-to-day operations of Dayla Drinks’ technical services team. The following features have been especially impactful:
PPM scheduling and custom reporting
Joblogic has become embedded in the day-to-day operations of Dayla Drinks’ technical services team. The following features have been especially impactful.
Job scheduling and engineer coordination
The planner tool allows the team to assign and manage jobs in real time, with full visibility of workloads and availability.
Asset tracking
Every piece of dispense equipment is registered and monitored, reducing the risk of loss and improving accountability across customer sites.
Mobile job updates
Engineers can access job details and submit updates on the go, helping the team stay responsive without constant back-and-forth.
Purchase order management
Raising and tracking POs within Joblogic improves stock control and simplifies procurement tasks.
Customer and site database
The project timeline
An overview of the four essential phases guiding the project from initial discovery to final delivery.
STEP
1
Conducted in-depth workshops with key stakeholders to understand challenges, map current workflows, and validate the most critical needs for change.
STEP
2
Outlined the core MVP features—intelligent scheduling, mobile engineer app, invoicing, and reporting—aligned to business priorities.
STEP
3
Launched a pilot with selected engineers to validate usability, collect feedback, and refine the system before wider deployment.
STEP
4
Rolled out Joblogic across departments with structured onboarding and tailored training for engineers, administrators, and managers.
STEP
5
Introduced advanced reporting and a customer portal while providing ongoing support and enhancements to drive long-term value.
Our Approach
A structured process that ensured the right solution, smooth adoption, and long-term impact for the client.
Review processes and align technology to client needs
Pilot, train, and roll out across the organization
Ongoing updates, feedback, and long-term growth
OUTCOME & IMPACT
What Joblogic has done for Dayla Drinks
Dayla Drinks’ implementation of Joblogic has introduced real-world benefits that the team is benefiting from.
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30 hours of admin time saved each week: By automating job scheduling, engineer coordination, and asset logging, the team has significantly reduced manual paperwork and routine tasks.
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Improved asset visibility and cost control: Every piece of dispense equipment is now logged and tracked, helping to reduce loss and avoid unnecessary replacement costs.
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Stronger engineer oversight and scheduling: Managers can see job progress in real time, making it easier to allocate resources, avoid delays, and keep jobs on track.
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A more scalable, digital-first operation: With core processes now centralised and digitised, the team is better positioned to grow without increasing administrative overhead.
“Joblogic has given us far better oversight and control,” said Clive Day. “It’s helped us minimise equipment loss and saved us money as a result.”
“Before Joblogic, it was all done on paper. It worked, but it didn’t give us the clarity or speed we needed.”
Clive Day
Technical Services Support
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