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Job Tracking Software For Enterprise Businesses

Job Tracking Software For Enterprise Businesses

Boost your business efficiency by tracking the progress of jobs from start to finish in real-time with the leading job tracking and scheduling software.

Without a dedicated job management system, it can be difficult for field service businesses to keep track of all their jobs at all times. This is where Joblogic can help. Our job tracking software allows multiple team members to log in and track the progress of work orders in real-time, simultaneously. You can see the status of each job throughout its lifecycle from creation to completion. This makes it very easy to keep both customers and managers informed of job progress and gives you the confidence to grow your service business whilst minimising administration costs.

EFFICIENCY STREAMLINED INSIGHTS

Instant Job Logging

Log and track jobs instantly with Joblogic

Instant Job Logging

With the user-friendly interface of our job tracking software, your team can log new jobs in seconds. It's easy to find customers using wildcard searches so even if you only have a part of their name or postcode, the system will find it instantly. If the customer is brand new, you can simply create them as you're logging the job. Our job logging software uses Google Places integration to give you the world's largest address database. This ensures that your data is consistent and saves valuable time on the phone. Staff can categorise jobs using tags so that you can report on different types of work. Priorities can be set against jobs to make sure that you attend to the most urgent ones first. This includes a traffic light system to highlight jobs in jeopardy and those exceeding their target response time. Your team can add attachments, notes and order numbers to jobs. Everything you need to replace manual job logging systems can be found in our job tracking software including a filterable calendar view that gives you easy access to every engineer or team member's schedule so you can more easily log and assign jobs.

Simplified Job Searches & Editing

Simplified job searches and editing on desktop and mobile

Simplified Job Searches & Editing

Once jobs are logged, they can be deployed to your mobile engineers using our job scheduling feature. Engineers can use the Joblogic mobile app to update the status of the job in real time. Our software gives your back office team the ability to improve task management efficiency. For example, a job accepted by an engineer will display a 'thumbs up' icon whereas an engineer enroute will display a 'vehicle' icon. Jobs can easily be found using a combination of powerful searches and status filters. Jobs can be opened and edited at the click of a button so adding notes or emailing a report to your customer takes seconds. The back office gets alerted when jobs are completed and updated in the job tracking app. They can open the job and quickly quality-check the information from the mobile app before creating an invoice to send to the customer or if needed, they can export the job information for use outside the software.

Real-Time Reporting

Real time reporting on tracked jobs with dashboard view

Real-Time Reporting

In addition to searching and editing jobs, it's critical that both admin and management can get access to job-based reports. Management can benefit from visually stunning dashboards that show key metrics. These include:

  • Total outstanding jobs.
  • First-time fix rates.
  • Jobs with a specific response target.
  • A league table of the most productive engineers.
  • Time spent on jobs out of total work hours.
  • The billable hours for a job, engineer or customer.
Staff can generate detailed reports for customers as pdfs or export them to Excel. You can also give your customers access to the customer portal to take the reporting burden off your team.

Instant Job Logging

Log and track jobs instantly with Joblogic

With the user-friendly interface of our job tracking software, your team can log new jobs in seconds. It's easy to find customers using wildcard searches so even if you only have a part of their name or postcode, the system will find it instantly. If the customer is brand new, you can simply create them as you're logging the job. Our job logging software uses Google Places integration to give you the world's largest address database. This ensures that your data is consistent and saves valuable time on the phone. Staff can categorise jobs using tags so that you can report on different types of work. Priorities can be set against jobs to make sure that you attend to the most urgent ones first. This includes a traffic light system to highlight jobs in jeopardy and those exceeding their target response time. Your team can add attachments, notes and order numbers to jobs. Everything you need to replace manual job logging systems can be found in our job tracking software including a filterable calendar view that gives you easy access to every engineer or team member's schedule so you can more easily log and assign jobs.

Simplified Job Searches & Editing

Simplified job searches and editing on desktop and mobile

Once jobs are logged, they can be deployed to your mobile engineers using our job scheduling feature. Engineers can use the Joblogic mobile app to update the status of the job in real time. Our software gives your back office team the ability to improve task management efficiency. For example, a job accepted by an engineer will display a 'thumbs up' icon whereas an engineer enroute will display a 'vehicle' icon. Jobs can easily be found using a combination of powerful searches and status filters. Jobs can be opened and edited at the click of a button so adding notes or emailing a report to your customer takes seconds. The back office gets alerted when jobs are completed and updated in the job tracking app. They can open the job and quickly quality-check the information from the mobile app before creating an invoice to send to the customer or if needed, they can export the job information for use outside the software.

Real-Time Reporting

Real time reporting on tracked jobs with dashboard view

In addition to searching and editing jobs, it's critical that both admin and management can get access to job-based reports. Management can benefit from visually stunning dashboards that show key metrics. These include:

  • Total outstanding jobs.
  • First-time fix rates.
  • Jobs with a specific response target.
  • A league table of the most productive engineers.
  • Time spent on jobs out of total work hours.
  • The billable hours for a job, engineer or customer.
Staff can generate detailed reports for customers as pdfs or export them to Excel. You can also give your customers access to the customer portal to take the reporting burden off your team.

Our valued customers

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Frequently Asked Questions

In the service and maintenance industry, you'll normally process a high volume of low-value jobs. Without the use of a job tracking feature, it's very difficult to keep on top of jobs. Currently, your jobs might be logged manually or using spreadsheets. In a busy environment, this information could get lost.

Joblogic's job tracking software allows multiple people in your business to log and view jobs simultaneously. You can see the status of each job in real-time as it progresses from the creation to the completion stage. This keeps both customers and management informed of jobs and will give you the confidence to grow your service operation without the need to take on more administration costs.

At Joblogic, we pride ourselves on regular software updates and listening to customer feedback. With a regular release cycle, our software will be continually updated, including new features and optimised modules. We also value all your feedback highly and strive to implement it in improving our services.

Yes, there is. As field workers are expected to be able to access jobs, asset records and more whilst on the road, having a mobile solution is essential. We’ve designed the Joblogic tracking app so that it synchronises job information in real time with the desktop software.

Also, your engineers can remain compliant on the go with access to industry-standard forms, workflows and risk assessments in the fields. Whether it’s from the office to the scheduled job, workers can be monitored via the GPS tracking module; this allows both security and efficiency when logging reactive visits.

Yes. Our mobile app for job logging and tracking ensures your engineers can log future visits, maintain asset records and complete jobs on the move without the need for a constant internet connection.

Yes, it does. Depending on whether you have an Android or iPhone device, you can download our job tracker app easily.

To get the most from Joblogic, we recommend training so we can show your staff how to use the system in detail. Our trainers can arrange to come into your company to train your staff on the system to help you get moving with Joblogic. Just a reminder, this is optional. Discover our full list of training options.

Absolutely! We understand that switching to new software is a big decision and you may have different questions for us specific to your business.

Our sales team will be happy to arrange a complete demonstration of the full Joblogic suite so you’re happy that you’re getting the job tracking software you need to take your business forward. We’re more than happy to answer any questions that you might have. Use our website live chat to get in touch.

You can sign up for a free trial with Joblogic! No credit card is required and you’ll have complete access to Joblogic’s job tracking software and even more features.