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FIELD SERVICE PAYMENT INTEGRATION GATEWAYS

Accept credit and debit card payments securely with Joblogic thanks to our field service payment integration gateways.

The most challenging aspect of any service business is ensuring prompt payment of invoices. Collecting invoice payments can be both time-consuming and costly. Supplying your mobile workforce with card payment machines and the associated monthly bank administration fees reduce job profitability. Secure electronic payment links – via a pay per transaction Stripe account – can now be added to an invoice when sending emails to your clients from Joblogic.

 

Receiving payments through Joblogic software

Taking Payments

Joblogic allows you to add a unique ‘Pay Now’ link to each invoice emailed out to your clients. Invoices are quickly generated by Joblogic allowing your customers to view their invoice online in a professionally branded web page and from the same screen. You can securely pay for an invoice by credit or debit card. Payment is collected electronically using a Stripe account with a competitive per transaction fee and no monthly subscription charges. Joblogic's field service payment integration software provides a secure electronic payment gateway, ensuring safer online payments and a cost-effective process

Accepting Payments on Site

With Joblogic you can make payments for your customer incredibly easy. We appreciate that you may need to raise invoices and get them paid whilst your engineers or field service team are still out at the site. With Joblogic your engineers can not only raise the invoice from the mobile app, but they can also collect the payments from the app as well, allowing your customers to have a seamless way to receive their invoices, and pay for them within one system.

Digital invoice library

Recording Payments

Joblogic’s field service payment management gateway is designed to work with ouAccounts Integration module. Any payments made by your customers though the electronic payment link, or by other methods, are stored against the invoice. This is then passed into your accounts package using our live accounts integrations. All recorded payments update the invoice to show a remaining balance until the invoice is paid in full. When this happens the invoice status is then marked as paid.

Secure payment protection

High Security

Payments are securely made via a pay per transaction Stripe account. Any credit card that you use with Stripe is encrypted and safely stored in their data-centre. Moreover, Stripe's infrastructure for storing, decrypting, and transferring card numbers operates through a separate hosting platform. Stripe is certified to PCI Service Provider Level 1 and has been audited by a PCI-certified auditor. Therefore, Stripe makes use of the best in-class security tools to maintain a high level of security with your payment integration.

Integration with Stripe

Connecting Stripe

It is easy to connect to your Stripe account by going into the Joblogic Settings and selecting ‘Company Details’. Then, navigate to the ‘Payment Options’ tab. From this screen, you can connect to your Stripe account. Once Joblogic and Stripe are connected, you will have the option to include a Portal link when emailing approved invoices to your clients. This will allow your customers to access the link, then press the ‘Pay Securely’ button that will take them to a secure Stripe payment page to make a payment to you. Whether a payment has been successful or not, both your back office and the user will be notified. You can view a list of your successful payments on the Invoice Detail screen in your Joblogic system.

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Frequently Asked Questions About Payment Gateways for Field Service Businesses

Payment gateways are how businesses can securely process electronic payments from customers. With a payment gateway in place your business can process credit and debit card transactions for clients, allowing you to get payments for completed jobs quicker. This enables businesses to improve their cash flow whilst making the customers payment experience easier.

Field service businesses can benefit from a payment gateway as it makes it easier for customers to pay for services received. With a payment gateway in place field service engineers can take payments from customers on site via credit or debit card, cutting down payment times, improving cash flow and leaving customers satisfied that the payment process has been simple.

Any field service management software that you use should allow for integration with payment gateways. Once your payment gateway is integrated with your fields service management software you will be able to automate processes that occur at the time of payment, or after payment has been taken. This allows your office team to be able to see what invoices have been paid, who needs chasing for payment and to spend less time manually completing tasks that need to be addressed.