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Comparison

Joblogic vs Tyten AI

Tyten AI automates the facilities management back office: triaging help desk requests, contacting subcontractors and processing technician reports. It is built to sit on top of your existing CAFM and read and write back to it. Joblogic is that system, with AI built in. The question is whether you want an AI back office bolted onto your CAFM, or the CAFM and its coordination in one place.

Book your demo See the full comparison
CAFM + AI Compliance and coordination in one system
AI included Built into the platform, free to use
7,000+ UK service contractors
1998 Built in Birmingham since

The short answer

Tyten AI (UK, founded 2024) is an AI back-office layer for facilities management. It automates help desk administration and on-site repair guidance: allocating tasks, contacting subcontractors, processing technician reports, flagging missing information and chasing follow-ups. By design it sits on top of existing CAFM systems and reads and writes back to them, with listed integrations including Simpro, Infraspeak, Fergus, ServiceTitan and Invida. Joblogic is the operating system underneath: a CAFM-grade platform with planned maintenance, assets, compliance, a customer and subcontractor portal, an out-of-hours help desk and a built-in AI assistant, with an agentic operating system in development. For a team committed to a CAFM they will not move off, Tyten adds AI back-office automation on top. For a team that wants the CAFM and its coordination in one system, that is Joblogic.

Start here

Who each platform is really for

These two do different jobs. Tyten automates the back office on top of a CAFM; Joblogic is the CAFM with the automation built in.

Choose Joblogic if you want the CAFM and its coordination in one system

Built for UK facilities and maintenance contractors who want planned maintenance, compliance and back-office coordination in a single platform.

  • Planned maintenance, assets, SFG20 and compliance as core product
  • Customer portal, subcontractor portal and out-of-hours help desk built in
  • Built-in AI assistant today, included and free, with an agentic operating system in development
  • One system, one contract, one set of data, nothing to sync

Tyten AI suits teams committed to an existing CAFM

A focused AI back-office layer for FM teams that will keep their current CAFM and want to automate help desk and report admin on top of it.

  • Automates help desk triage and subcontractor coordination, a genuine strength
  • Processes technician reports and flags missing information
  • Sits on top of existing CAFM, reading and writing back
  • Listed integrations include Simpro, Infraspeak, Fergus, ServiceTitan and Invida
Side by side

The full comparison

Verified against public sources, June 2026. Read this as two different jobs, not a scoreboard. Where Tyten is strong, the table says so.

What you're comparing Joblogic Tyten AI
What it is
Category
✓ Field service and CAFM operating system
! AI back-office layer for FM Sits on top of a CAFM, not a CAFM itself
Where the AI sits
✓ Built into the platform
! An overlay on top of your CAFM
Back office and help desk
Help desk triage and back-office automation
✓ Built-in help desk and AI assistant Out-of-hours help desk available
✓ A genuine Tyten strength Purpose-built back-office automation
Subcontractor coordination
✓ Subcontractor portal included
✓ Automated subcontractor contact
Running FM operations
CAFM, planned maintenance and asset registers
✓ Core product, 52-week planner
✗ Not its job Relies on the CAFM underneath
SFG20 and compliance
✓ Native, SFG20 integrated
✗ Not a compliance system
Quoting, invoicing and stock control
✓ Core product
✗ Not its job
Model, commercials and track record
Runs on top of an existing CAFM
✓ It is the CAFM
! Yes, by design Reads and writes back to your CAFM
Published pricing
✓ From £45 per licence per month
! Not published, demo-led
Heritage and scale
✓ Birmingham since 1998, 7,000+ contractors
! Founded 2024, early-stage One named case study (Penguin FM); no independent review base
Support
✓ 24/7, 2-minute average response
! Support model not published
Comparison based on Joblogic and Tyten AI public documentation and verified sources as of June 2026. Sources held on file. Where Tyten is strong, the table says so.
The money

What it actually costs

The cost question is whether you are paying for one system, or a CAFM plus an AI back office on top of it.

Joblogic: one system, AI included

Published pricing from £45 per licence per month. We don't do monthly contracts; most customers stay for years, and some for decades.

  • CAFM, planned maintenance, assets and compliance
  • Customer portal, subcontractor portal, out-of-hours help desk
  • Quoting, invoicing and stock control
  • Built-in AI assistant, included and free to use

The back-office intelligence is in the price, not on top of it.

Tyten AI: a layer on top of your CAFM

Pricing not published, demo-led. Budget for it as an addition to your CAFM, not a replacement.

  • AI help desk and back-office automation
  • Subcontractor coordination and report processing
  • Still need a CAFM underneath
  • A second product and a read-write integration to maintain

A back office that runs itself, on top of a system you still pay for.

If your CAFM is Joblogic, much of what a back-office AI layer adds is already in the platform: help desk, subcontractor portal and a built-in assistant. Ask what you would be paying for twice.

Setting the record straight

The honest read

Tyten runs no comparison page against Joblogic, and we are not going to invent one. Here is the fair version of where each fits.

The pitch An AI workforce for the FM back office.
The honest read A strong idea, well targeted. Help desk triage and subcontractor chasing are real time sinks, and automating them has genuine value. It just does not run the CAFM; it depends on the one you already have.
The pitch Sits on top of your existing systems.
The honest read True, and that is the model: it reads and writes back to your CAFM. Which means a second product and a read-write integration to keep in sync. With Joblogic the automation is already inside the CAFM, so there is nothing to reconcile.
The pitch Faster repair execution and report processing.
The honest read Useful, and the specifics are Tyten's own published claims, so test them on your own work rather than the headline. Joblogic builds the same evidence trail as the job moves, because the job moves through it.
The pitch Built for facilities management.
The honest read It is, and the focus shows. Worth knowing it is an early-stage company founded in 2024, so ask for reference customers shaped like your business. Ask us the same.

Where Tyten AI is genuinely strong

Credit where due. Tyten targets two real FM bottlenecks, help desk administration and on-site repair execution, and automating the back office around them is a sensible, valuable focus. For an FM team locked into a CAFM they are not moving off, a back-office AI layer on top is a reasonable way to get the benefit. The question is whether a layer on top of your CAFM is what you need, or whether you want that automation built into the system that runs the maintenance, the compliance and the billing too.

Native vs bolt-on

Everyone is adding AI. The question is whether it is bolted on or built in.

For thirty years, field service software recorded the work and scheduled it. The coordination between jobs, contracts, compliance and cash was carried by people. AI can absorb that coordination, but only if it can see the whole job. A layer that sits on top sees the slice it integrates with. A system with AI built in sees the contract, the SLA, the asset and the invoice. The difference is architecture, not ambition.

The bolt-on model

An AI layer on top of whatever you run

A separate product, a separate contract, and an integration that has to stay in sync with the system underneath. It automates the part it can reach. Useful, but it does not change how the job itself is run, because it does not live there.

In development, with early access customers

An agentic operating system for service contractors

Joblogic is building toward an agentic operating system: AI that reads the contract, the compliance and the SLA tier as live rules and absorbs the coordination the team used to carry, across the whole job. Because it is built into the platform, there is nothing to bolt on, license separately, or reconcile.

Your Joblogic platform continues exactly as it is. The agentic operating system is new and optional.

Operations in flow. Growth in motion. How this compares, in plain terms ↓
The differences that matter

Four things to weigh for FM operations

01 · One system

One platform, or a CAFM plus a layer

A back-office AI layer still needs a CAFM beneath it. That is two products and a read-write integration to own. Joblogic is the single system, with the automation already inside.

02 · Whole job

Coordination across the whole FM operation

A back-office layer automates the admin it can reach. Joblogic coordinates the maintenance, the compliance and the billing, because the work runs through it.

03 · Compliance

SFG20 and the audit trail, built in

FM contracts specify SFG20 and a certificate trail. That has to live in the CAFM, not an overlay. Joblogic builds the evidence as the job moves.

04 · Included

Automation in the price, not on top of it

Joblogic's help desk, subcontractor portal and built-in assistant are part of the platform. A back-office layer is a separate line on top of the CAFM you already pay for.

For the evaluation committee

What the comparison means for your role

A back-office layer and a CAFM get judged by different people. Here is the question through each pair of eyes.

FM Operations Director

Where does the time actually go?

If it is help desk admin on top of a CAFM you are keeping, a back-office layer helps. If you want the CAFM and its coordination in one place, that is the operating system.

  • 52-week PPM, assets and SFG20
  • Customer and subcontractor portals included
  • Out-of-hours help desk available
Finance Director

One bill or two?

A back-office AI layer is an addition to the CAFM you already pay for. Joblogic includes the automation in a published per-licence price.

  • Published pricing from £45 per licence
  • Job costing with P&L per job and per contract
  • Sage, Xero, QuickBooks, KashFlow, FreeAgent in the licence
IT and Operations

One system, or two to sync?

An overlay reading and writing back to your CAFM is an integration to own. Native automation means one system, one data set.

  • One platform, one set of data
  • UK-hosted, ISO 27001, GDPR, penetration tested
  • Built-in AI assistant, no separate licence
Proof

Results our customers verify

+25% First-time fix rates
(William Austin Services)
+40% Workforce productivity
(Response BMS Scotland)
95% Less paperwork
(Tech Asset Management)
+11% Customer profitability
(Maskold Environmental)
99.99% Platform uptime
(service-level commitment)

Every figure traces to a named customer or a platform-wide commitment. We don't publish numbers we can't stand behind.

Customer voice

What Joblogic customers say

Named customers, on the record.

Joblogic customer

"Maintenance turnover has grown from £6.5m to £20m since 2018. We capture every job, invoice faster, and have complete visibility."

Sam Allen, Director of Maintenance, East West Connect
Joblogic customer

"We can drill down on jobs and quotes, and the accounting integration removes manual input."

Julie Pickin, Office Manager, Vigil Fire & Security
Making the move

Consolidating onto Joblogic: the honest version

Less a migration than a consolidation: bringing the CAFM and the back-office automation into one system instead of a CAFM plus a layer on top.

1

Map what you run

We look at your CAFM and any bolt-on tools, and show what Joblogic already covers in one place.

2

Data migration

We offer a managed migration, scoped case by case. Sites, assets, PPM schedules and job history brought across with validation.

3

Structured onboarding

Role-based training for help desk, field and finance, scoped in writing as part of onboarding.

4

Go live with support

24/7, 2-minute average response.

Questions answered

Joblogic vs Tyten AI: frequently asked questions

Is Tyten AI a CAFM or a Joblogic competitor?
Neither, exactly. Tyten is an AI back-office layer that sits on top of a CAFM and automates help desk and report admin. Joblogic is the CAFM-grade operating system, with that kind of automation built in. They occupy different layers.
Does Tyten work with Joblogic?
Tyten lists integrations with several CAFM and field service systems, including Simpro, Infraspeak, Fergus, ServiceTitan and Invida. Joblogic is not among its listed integrations. Its model is to read and write back to the system underneath.
Does Joblogic automate the FM back office?
Joblogic includes a help desk, a subcontractor portal and a built-in AI assistant, with an agentic operating system in development that coordinates work across the operation. The difference from Tyten is that the automation lives inside the CAFM rather than on top of it.
How much does Tyten AI cost?
Tyten does not publish pricing as of June 2026. Joblogic's pricing is published, from £45 per licence per month, with the AI assistant included.
What is Tyten genuinely good at?
Automating FM help desk administration and subcontractor coordination, and guiding on-site repair execution. For a team committed to its CAFM, that back-office automation is a real and useful focus.
Where is my data hosted and who owns it?
Joblogic is a UK company with data hosted in the UK, ISO 27001 accredited, GDPR compliant and penetration tested. Your data remains yours, with structured export available if you ever leave.

The CAFM and the automation, in one system

Bring a real contract and a real help desk backlog to the demo. We will show you the maintenance, the compliance and the coordination in one place.

Book your demo

Existing customer? Use the support live chat to speak to the team.

Keep comparing

Compare Joblogic with other AI tools

See how Joblogic measures up across the market, or start from the full comparison library.

Comparison verified against public sources, June 2026. Joblogic is a registered trademark of Tracer Management Systems Ltd. Tyten AI is a trademark of Tyten AI; all references are for comparison purposes.