Changing your password regularly is a good practice to ensure security of your company information, so we always advise resetting your password every few months to prevent any unwanted entry to your system. To change your password, go to the users icon and click on the username of the account you would like to reset. Once you are in the user record, hit change password and save your changes.
To reset your engineers password go to the engineers maintenance screen, choose the engineer, and add the new password to the “Password” box at the bottom left hand side of your screen. Don’t forget to press save once you have made any changes!